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The KB Home 10-Year Limited Warranty

When you build a home with KB, you build a relationship, one that doesn’t end once we give you the keys. You'll be happy to know that our dedicated customer service team is ready to help with any questions or home repair issues. Every KB home comes with a 10-year limited warranty*, so just in case the unexpected happens, you can rest assured we’re here to keep things in tip-top shape.

Fill out the form below or contact us by phone or email regarding any requests.

Warranty service request

Select a Region

Warranty Service Request Form

If your request is emergency in nature** please call the service line above.

* Required field

Please provide a first name.
Please provide a last name.
Please provide an address.
Please select a state.
Please provide an email address.

** Emergencies are defined as anything that may make a home uninhabitable. Of course, the terms of our New Home Limited Warranty still apply:

  • Loss of heat during the winter (extreme cold)
  • Loss of air conditioning during the summer (extreme heat)
  • Sewer back‒up in all toilets
  • Major interior water leak/water intrusion
  • Failure of an outdoor lock
  • Gas leak
  • Loss of power to the entire home
Customer-Ranked National Homebuilder
The sales staff was helpful and responsive, and our construction superintendent took us through the home in detail and has been available for questions even after buying our home. They follow up with us on a monthly basis to make sure that all is well. We love our KB home and the entire experience of purchasing our home.
- June G., Princeton, TX
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Customer-Ranked National Homebuilder
I didn't know what to expect when buying from KB. The process was smooth, and the staff was communicative. The web portal with all the information was great, and then after closing, all of your documents are there to view.
- Jamie M., Clermont, FL
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*See Limited Warranty for full details.

‡According to data from https://fred.stlouisfed.org/graph/?g=1OQYD

KBHS Home Loans, LLC  NMLS 1542802 For licensing information visit nmlsconsumeraccess.org. Headquarters: 300 East Royal Lane, Suite 250, Irving, TX 75039. 855-378-6625. Applicant subject to credit and underwriting approval. Not all applicants will be approved for financing. Receipt of application does not represent an approval for financing or interest rate guarantee. Restrictions may apply. Equal Housing Lender. AZ: KBHS – 4949 Pioneer Ln, Lakeside, AZ 85929 – Mortgage Banker License #0939988; CA: Licensed by the Department of Financial Protection and Innovation Under the California Residential Mortgage Lending Act #41DBO-67718. California Financing Law License #60DBO-67717; CO: Regulated by the Colorado Division of Real Estate; WA: Washington Consumer Loan Company License #CL-1542802.

KB Home and KBHS share common ownership and because of this relationship may receive a financial or other benefit. You are not required to use KBHS as a condition of purchase or sale of any real estate.