The KB Home 10-Year Limited Warranty

KB homes are designed for your life and built with quality construction, so you can own with confidence and peace of mind — today and in the future. Every KB home comes with a 10-year limited warranty,* and just in case the unexpected happens, you can rest assured that we’ve got you covered.

Warranty Highlights*

  • 10 years — Your home’s structural integrity, including foundation, roof framing systems and framing
  • 2 years — Mechanical systems, including plumbing, electrical and HVAC
  • 1 year — Workmanship and materials
  • Your warranty coverage also transfers to any subsequent buyer should you sell your KB home within 10 years

Fill out the form below or contact us by phone or email regarding any requests.

Warranty service request

Select a Region

Warranty Service Request Form

If your request is emergency in nature** please call the service line above.

* Required field

Please provide a first name.
Please provide a last name.
Please provide an address.
Please select a state.
Please provide an email address.

** Emergencies are defined as anything that may make a home uninhabitable. Of course, the terms of our New Home Limited Warranty still apply:

  • Loss of heat during the winter (extreme cold)
  • Loss of air conditioning during the summer (extreme heat)
  • Sewer back‒up in all toilets
  • Major interior water leak/water intrusion
  • Failure of an outdoor lock
  • Gas leak
  • Loss of power to the entire home

Frequently asked questions

What does KB Home's warranty cover?

KB homes are designed for your life and built with quality construction, so you can own with confidence and peace of mind — today and in the future. Every KB home comes with a 10-year limited warranty,* and just in case the unexpected happens, you can rest assured that we’ve got you covered.

Warranty Highlights*

  • 10 years — Your home’s structural integrity, including foundation, roof framing systems and framing
  • 2 years — Mechanical systems, including plumbing, electrical and HVAC
  • 1 year — Workmanship and materials
  • Your warranty coverage also transfers to any subsequent buyer should you sell your KB home within 10 years

Fill out the form below or contact us by phone or email regarding any requests.

What counts as an emergency under KB Home's warranty?

** Emergencies are defined as anything that may make a home uninhabitable. Of course, the terms of our New Home Limited Warranty still apply:

  • Loss of heat during the winter (extreme cold)
  • Loss of air conditioning during the summer (extreme heat)
  • Sewer back‒up in all toilets
  • Major interior water leak/water intrusion
  • Failure of an outdoor lock
  • Gas leak
  • Loss of power to the entire home

Warranty Contacts by Region

Arizona

Phoenix
Warranty service: 866-228-5605
Warranty Email: phcs@kbhome.com
Tucson
Warranty service: 866-660-4745
Warranty Email: tucsoncs@kbhome.com

California

Bay Area North
Warranty Email: claimsnb@kbhome.com
Bay Area South
Warranty Email: sbclaim@kbhome.com
Central Valley
Warranty Email: claimsnb@kbhome.com
Fresno Area
Warranty service: 800-573-7838
Warranty Email: sbclaim@kbhome.com
Los Angeles and Ventura County
Orange County
Riverside County
Sacramento
Warranty service: 916-945-3880
Warranty Email: nbclaim@kbhome.com
San Bernardino County
San Diego County

Colorado

Metro Denver Area
Warranty service: 303-323-1124
Warranty Email: denvercs@kbhome.com

Florida

Palm Bay Titusville
Warranty service: 800-305-2246
Jacksonville St Augustine Area
Warranty Email: kbjaxcustserv@kbhome.com
Lakeland Area
Warranty service: 800-305-2246
Orlando Area
Warranty service: 800-305-2246
Palm Coast Area
Warranty Email: kbjaxcustserv@kbhome.com
Sarasota Bradenton
Warranty service: 813-387-9621
Warranty Email: tampaclaims@kbhome.com
Southwest Florida
Warranty service: 813-387-9621
Warranty Email: tampaclaims@kbhome.com
Tampa Area
Warranty service: 813-387-9621
Warranty Email: tampaclaims@kbhome.com

Idaho

Boise Area
Warranty service: 877-292-2028
Warranty Email: BoiseCS@kbhome.com

Nevada

Las Vegas
Warranty Email: lvcs@kbhome.com

North Carolina

Raleigh Durham Chapel Hill
Charlotte Area
Warranty service: 888-292-0735
Warranty Email: charlottecs@kbhome.com

South Carolina

Charlotte Area (SC)
Warranty service: 888-292-0735
Warranty Email: charlottecs@kbhome.com

Texas

Austin
Warranty service: 866-262-7623
Warranty Email: austincs@kbhome.com
Dallas Fort Worth
Warranty Email: DallasCS@kbhome.com
Houston
Warranty Email: houstoncs@kbhome.com
San Antonio
Warranty service: 866-670-1441
Warranty Email: sanantoniocs@kbhome.com
Temple Belton
Warranty Email: austincs@kbhome.com

Washington

Seattle Tacoma Area
Warranty service: 425-519-8085
Warranty Email: kbseattlecs@kbhome.com
*While warranties can vary slightly from state to state, every KB homebuyer has the benefit of a comprehensive agreement and dedicated warranty team.

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