At KB Home, everything we do is focused on our customers and providing a superior homebuying experience. For 65 years, our business has been driven by the ideal that the best homes start with the people who live in them - an enduring foundation built on relationships.
Our vision
To be the most customer-obsessed homebuilder in the world.
Our mission
To give our customers the ability to purchase a new home that reflects what they value and how they want to live, at a price they can afford.
Our values
We make relationships the foundation for all we do.
It takes strong relationships to build a home. To build a strong relationship it takes respect, integrity, and open and honest communication. Our employees are the heart and soul of KB, and that belief in relationships defines how we behave toward each other, how we treat our customers through every step of the process, and, how we work with our suppliers, trade, and municipality partners.
We build homes that make lives better.
Innovative design and quality construction standards are the cornerstones of our brand. Behind our continuous drive to build exceptional homes is a passion for the wellbeing of those who live in them. From architecture to construction to customer service, we care about making our buyers’ lives more comfortable, convenient, and healthy. That’s how we lead the industry in customer satisfaction, and strive to keep it that way.
We believe that everyone deserves a home that’s as unique as they are.
Our business model is built on a simple, yet radical idea: a house becomes your home when it’s an expression of who you are. That’s why we give our customers the ability to choose - from homesite to elevation, from floor plan to design options - and a buying experience that’s personalized from end-to-end.
We deliver more for less.
We believe that every customer deserves a home that lives up to their dreams. That’s why it’s our shared responsibility to ensure that what we build delivers great value, so that every customer gets a home—and a homebuying experience— that can exceed their expectations without exceeding their budget. It’s a disciplined and responsible approach to homebuilding that’s good for our homebuyers and our business.
We strive for a better shared future.
From individuals, to families, to whole communities, our collective actions can have a beneficial impact on the world. We believe that every decision we make, from how we manage our workplace, to how we run our operations, has the potential to advance environmental, social, and economic sustainability.
We make relationships the foundation for all we do.
It takes strong relationships to build a home. To build a strong relationship it takes respect, integrity, and open and honest communication. Our employees are the heart and soul of KB, and that belief in relationships defines how we behave toward each other, how we treat our customers through every step of the process, and, how we work with our suppliers, trade, and municipality partners.
We build homes that make lives better.
Innovative design and quality construction standards are the cornerstones of our brand. Behind our continuous drive to build exceptional homes is a passion for the wellbeing of those who live in them. From architecture to construction to customer service, we care about making our buyers’ lives more comfortable, convenient, and healthy. That’s how we lead the industry in customer satisfaction, and strive to keep it that way.
We believe that everyone deserves a home that’s as unique as they are.
Our business model is built on a simple, yet radical idea: a house becomes your home when it’s an expression of who you are. That’s why we give our customers the ability to choose - from homesite to elevation, from floor plan to design options - and a buying experience that’s personalized from end-to-end.
We deliver more for less.
We believe that every customer deserves a home that lives up to their dreams. That’s why it’s our shared responsibility to ensure that what we build delivers great value, so that every customer gets a home—and a homebuying experience— that can exceed their expectations without exceeding their budget. It’s a disciplined and responsible approach to homebuilding that’s good for our homebuyers and our business.
We strive for a better shared future.
From individuals, to families, to whole communities, our collective actions can have a beneficial impact on the world. We believe that every decision we make, from how we manage our workplace, to how we run our operations, has the potential to advance environmental, social, and economic sustainability.
A message from our CEO
Jeffrey Mezger, President and CEO of KB Home, shares his views on real customer obsession and reveals how any business, online and off, can look to homebuilding for new ideas on how to relentlessly put customers at the center of everything. KB Home is proud to be the #1 Customer-Ranked National Homebuilder. Hear from our CEO to learn how our dedication to customers has made KB Home an industry leader.
Sustainability
For us, sustainability is built on one essential idea: balance. In our pursuit of better homes, better communities and a better future, we remain mindful about the needs of generations to come. This enduring commitment encompasses our industry-leading initiatives to help protect the environment and keep homeownership affordable. It also influences our social programs, investing in our employees and relationships within our communities, along with our strong governance standards and structure. And we are pleased to have been recognized for our sustainability leadership by being named to Newsweek®‘s 2023 list of America’s Most Responsible Companies, the only national builder to recieve this disctintion three years in a row.
Innovation and digital leadership
Building on our longstanding history of groundbreaking innovation and a series of firsts that have expanded the American Dream, we officially entered the metaverse with the launch of the first-ever virtual new-home community. As the first and only national homebuilder to enter the metaverse, this experience will enable us to connect with the next generation of homebuyers and inspire them in innovative ways. This leading-edge metaverse community debuted in the popular Decentraland platform and showcases a three-dimensional welcome pavilion, coupled with three architecturally distinct model homes with interactive features to encourage exploration and engagement.
Giving back to the community
At KB Home, everything we do is Built on Relationships. That’s why we believe that every action we take – from how we care for our communities to how we safeguard the planet – has the potential to make a positive impact for everyone. Our KB Cares program is one way we put that ideal into action in four key focus areas:
- Shelter: Helping find shelter for those in the most challenging circumstances.
- Community: Investing in the well-being of those who live in our communities.
- Sustainability & environment: Limiting our footprint on the planet and ensuring that our physical environment remains clean and beautiful.
- Construction skills & employment: Training future builders with the skills needed to build careers for themselves.
Join our team
People are our foundation. And that defines how we work together as a team. In fact, feedback from our employees earned us a place on Forbes’ 2021 list of America’s Best Midsize Employers, the only national builder to receive this distinction. We’re in the business of building communities, not just houses, and look for people who will come together and join us for a common purpose.
- Nancy C, Apopka, FL
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