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We strive to give our customers the best possible experience. You could even say we’re customer-obsessed (we do all the time). And it shows.
Our dedication has made KB the industry leader and has earned us glowing ratings and reviews.
TrustBuilder® ratings and reviews are powered by NewHomeSource™, the leading new-home website delivering honest reviews from real homeowners about the homebuying experience. To provide a credible and accurate representation of buyers' sentiment, all homebuyer reviews are independent and transparent. In other words, the reviews are real.
I have purchased 6 homes, 3 of which were new construction and this experience went far beyond anything I’ve ever experienced…my sales person, Kevin was phenomenal…I would recommend KB to everyone as I have finally found my forever home!
- Kristy of New Braunfels, TX, KB Homeowner
ConsumerAffairs for Brands is an online platform that gives companies the opportunity to engage with customers, collect reviews, respond quickly to resolve issues, and build brand awareness.
We are first-time buyers and explored with many other builders/sellers. Decided to go with KB because we felt like everyone involved in every step of the purchase was extremely professional, knowledgeable, and were willing to go above and beyond their job requirements and they did!
- Wint of Fontana, CA, KB Homeowner
Builder
# of Reviews
Rating1
KB Home
7186
4.5
Beazer Homes
3845
4.4
K. Hovnanian Homes
3214
4.3
Centex (Pulte)
2110
4.2
DiVosta (Pulte)
660
4.1
K. Hovnanian Four Seasons
386
4
John Wieland (Pulte)
213
4
Pulte Homes
9137
3.9
Del Webb (Pulte)
5388
3.9
LGI Homes
188
3.9
Century Communities
945
3.8
Village Builders (Lennar)
167
3.8
Lennar
9912
3.7
WCI (Lennar)
165
3.1
Builder
# of Reviews
Rating2
KB Home
509
4.3
LGI Homes
254
4.1
M/I Homes
140
1.6
Pardee Homes (Tri Pointe)
9
1.6
D.R. Horton
98
1.5
Ryan Homes (NVR)
31
1.4
Centex Homes
124
1.3
K. Hovnanian Homes
234
1.3
Meritage Homes
330
1.3
Richmond American (M.D.C.)
227
.13
Toll Brothers
214
1.3
Pulte Homes
42
1.2
Beazer Homes
210
1.2
Lennar Homes
78
1.1
1 The overall rating shown for each builder is based on an average of all ratings received from 12/2018 through the current reported date. These are the top 20 U.S. homebuilders ranked by number of closings on the most recent annual Builder Magazine Builder 100 list, that Builder Magazine identifies as operating in at least two regions (excluding any company [or subsidiary/affiliate/division thereof] operating a Single-Family Rental, Build-On-Your-Lot or a manufactured home business, or operating as a nonprofit organization).
2 Ratings are based on the most recent 12-month period, if the builder has received 30 or more ratings in the last 12 months. If a builder has fewer than 30 ratings in the most recent 12-month period, an average of all ratings, including those from before the most recent 12-month period, are taken into account. A subsidiary/affiliate/division of a national builder is considered to be a national builder, even if it would not qualify as such on a standalone basis.
© Based on an internal compilation of the nationwide average of customers in the above-noted third-party surveys over the prior 12 months through to 01/14/23 among large production homebuilders. These are the top 20 U.S. homebuilders ranked by number of closings on the most recent annual Builder Magazine Builder 100 list that Builder Magazine identifies as operating in at least two regions (excluding any company primarily operating a single-family rental, build-on-your-lot or a manufactured home business, or operating as a nonprofit organization). Please note that KBH is part owner with other homebuilders of, and has a board seat at, Builder Homesite, Inc. (BHI), whose subsidiary, Builders Digital Experience (BDX), conducts the TrustBuilder® survey through NewHomeSource™. However, BHI has an independent management team, and KBH is not involved in TrustBuilder’s collection or reporting of reviews or ratings. No affiliation or sponsorship is intended or implied with ConsumerAffairs®. While we strive to be the highest-rated homebuilder in customer satisfaction, ratings are subject to change, and we cannot guarantee that we will be #1 in any given survey or in any given market at any point in time or over any particular period, nor that any particular customer will be fully satisfied with their KB home. All trademarks are owned by the respective trademark owners. See sales counselor for details.