How does KB Home partner with homebuyers to create a great experience?
When we build a home, it’s built uniquely for you. We do that by forming a real and honest partnership with you. Our dedicated KB Home team of sales counselors, Design Studio consultants, construction superintendents, customer service representatives, and KBHS® loan officers work hand in hand with you every step of the way—from selecting homesites and floor plans, to collaborating on important design options, to regular construction check-ins.
A partner you can trust from start to finish.
From the moment you decide to buy your new KB home, consider us partners. Someone who is there to offer guidance and support through all stages of your experience. Naturally, your dedicated sales counselor is there from the beginning, helping you choose a floor plan that’s just right for your needs, and a great resource to get your questions answered along the way. Once the creative fun begins at the KB Home Design Studio, your dedicated design consultant will be there to help you find many options to personalize your new home. With countless features, colors, textures and appliances to consider, their expertise and opinions come in handy to help make your decisions easier.
When it’s time to start building your KB home, you won’t be alone. An expert construction superintendent will be by your side, overseeing the entire process from foundation, framing, and drywall until the day you move in. They’ll also complete daily quality assurance inspections to ensure your home is built with attention to detail and delivered on time. All while continuously communicating to you the progress of your home and making sure it’s exactly the way you envisioned it.
Our partnership doesn’t end when you get the keys.
Our dedicated customer service team is ready to help with any questions or home repair issues. Additionally, every KB home comes with a 10-year limited warranty so if any warranty issues arise, our team will respond quickly. Because when we build a home for the way you live, we build it to last.