kb home design studio

Behind the Build: KB Design Studio Consultants Spotlight

You’ve picked out your homesite, finalized your floor plan and completed all the contract paperwork. Now the fun begins at the KB Design Studio!

All the choices for your home are available to you under one roof at the Design Studio, from flooring, countertops and cabinets to tile, paint and trim. The best part is that you’ll have your own design consultant, who will be with you every step of the way.

Let’s get to know the people Behind the Build at our KB Design Studio in Denver, Colorado. We had the pleasure of speaking with three KB design consultants, Mallory Losh, Jena Tallon and Teresa Bryant.

kb home design studio design consultants

Can you tell us a little bit about yourself?

Mallory: I was born and raised in Colorado. I have a 3-year-old son and two dogs.  When I’m not working, I spend my free time with my family and friends, cheering on the Denver Broncos and dabbling in DIY projects and crafts.

Jena: I’ve lived in Colorado since I was 5 years old.  I have two kids, a 16-year-old daughter and a 10-year-old son. I’ve been married since I was 18 years old, and my husband is “my buddy.” I have two dogs and a pet piranha. We are a huge outdoorsy and sporty family that loves having a good time. Did I mention I’m a truck girl and drive a Ford® 350 Diesel?

TeresaI have two kids, a son who’s 24 years old and a daughter who’s 21 years old, along with two dogs. In my free time, I love to travel and spend time with my family and friends.

How did you get to where you are today? What do you love most about working for KB Home?

Jena: When I was finishing up my teaching degree, I was also working as a manager for a leather store. During that time, my husband and I bought a KB home, and at the KB Design Studio appointment, I discovered that I had gone to high school with my design consultant, Udie. She convinced me to come work at KB Home, and now, it’s been 19 years. I love every minute of my job.

The reason why I love working at KB Home is that we believe in what we do and want to take care of our customers. We treat everyone with enthusiasm, respect and support, no matter who you are. You’ll leave here with so much excitement about your new-home purchase, and you’ll want to buy another KB home with us.

Teresa: Back in the day, I was a reservation agent for airlines. After I had my two kids, I was fortunate enough to be able to stay home, and I volunteered a ton at their schools. After they got older, I was a store manager for a retail store. As time went on, I got tired of the holiday hours and retail life and saw the advertisement for a design consultant position with KB Home. I applied, and after my first interview, I knew if I didn’t get this job, I’d be devastated. Well, that didn’t happen, and I’ve been with KB Home for over a year now!

In all my years of professional experience, this is the first time I have ever loved my job. It’s amazing and so much fun! Everyone is such a great team member that it feels like a family. I am so passionate about helping people, especially our KB homeowners, and being able to make them happy.

Mallory: My background is in math and statistics, and before KB Home, I was working for a political polling firm. I was stuck in a job I didn’t love. At that time, my husband and I were building a KB home, and we worked with the best design consultant ever, Jena, who is now my colleague. With some convincing, it was only a matter of time before I decided to work with Jena, Udie and the rest of the Design Studio team.

I absolutely love what I do! In my previous job, I dreaded going to work. However, I’ve not once had that feeling in the four years I’ve worked at KB Home. I don’t consider it work—I consider it play and an opportunity to help our people pick out all the details in their dream home. I see my team as friends and a big family.

kb design studio looking at options

What makes KB Home different from other home builders?

Jena: The biggest differentiator with KB Home is that you have choices. Even 19 years ago, when I was building my own KB home, I had tons of choices, which is what sold me. At KB Home, we make all our homeowners feel welcome. We spend quality time with them in order to make this the best experience for them. We care about ALL of our homeowners!

Teresa: What sets KB Home apart is how focused we are on making our homeowners happy and prioritizing their wants and needs to fulfill the dream of building their new homes. Our homeowners love that, and it makes a huge difference compared to other home builders.

Mallory:  When my husband and I were looking for a home, we walked into the KB Home office and were immediately welcomed with a smile. The sales counselor answered all of our questions. We felt welcomed and appreciated.  Now that I’m working at KB Home, I see how committed to our homeowners we are and strive for this kind of commitment from my entire KB Home team.

What should a KB homeowner expect from their Design Studio appointment? What advice would you give them?

Jena: Sometimes homeowners come into the Design Studio feeling overwhelmed and worried about how much everything is going to cost.  After we sit down with them and talk, the look of relief on their face says it all. As design consultants, we are genuinely here to make your home look the way you want it to, no matter how big or small your budget is. We strive to make our homeowners enjoy the process and feel confident in their design decisions.

Teresa: One thing I recommend to homeowners is to stop by our Design Studio Preview events. We walk them through the entire Design Studio and provide homework at the end to help them prepare for their design appointment. I recommend looking at photos, going on Pinterest and doing research to help prepare you for your appointment.

Mallory: Jena and Teresa summed it up perfectly. My one tip to homeowners is to enjoy themselves. Enjoy the experience of being able to personalize your dream home and making it exactly how you want it to be.

What does home mean to you?

Jena: Home to me is where my heart is. I have two homes, the one at work and the one with my family.

Teresa: Home is where you feel happy and safe. It’s wherever I am happy.

Mallory: Since I’ve moved quite a bit over the last five years, for me, it’s wherever my family is, either at work or at home. You just know when it’s right!

You can learn more about the Design Studio, or find a KB Home community near you, by visiting us online at kbhome.com.